Try this one on. Roll it around the mind for a moment.<\/p>\n
A customer calls. He’s having a problem with his GameCube, specificially with the power supply. It’s burned out, and he wants a replacement.<\/p>\n
We don’t sell replacement power supplies. The only place I know to get them is direct from Nintendo. I recommend that the customer give Nintendo a call or visit their website–they would be happy to sell him another power supply.<\/p>\n
He tells me he had called Nintendo. He didn’t want to pay the thirty-odd dollars they charged, after factoring in shipping.<\/p>\n
I said I thought that sounded like a fair price for what the power supply did.<\/p>\n
Would I take the system back in trade? he asked.<\/p>\n
Because it had a bad power supply I could take it back, but as a broken or incomplete system, I replied. I could give him thirty dollars toward another GameCube if he were interested.<\/p>\n
How much would that make a new GameCube with the trade-in credit? Seventy, plus tax. For a pre-played system, forty, plus tax.<\/p>\n
He said he would think about that–it sounded better to him than buying a new power supply from Nintendo. He rang off.<\/p>\n
The guy was willing to pay seventy dollars to replace a piece he could buy for thirty. Some things in this world just don’t make sense.<\/p>\n","protected":false},"excerpt":{"rendered":"
Try this one on. Roll it around the mind for a moment. A customer calls. He’s having a problem with his GameCube, specificially with the power supply. It’s burned out, and he wants a replacement. We don’t sell replacement power supplies. The only place I know to get them is direct from Nintendo. I recommendContinue reading “Things That Make You Go "Hunh?"”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[229],"tags":[228,4124],"class_list":["post-188","post","type-post","status-publish","format-standard","hentry","category-work","tag-eb-games","tag-work","entry"],"_links":{"self":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=188"}],"version-history":[{"count":0,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/188\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=188"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}