{"id":1941,"date":"2008-07-25T20:54:01","date_gmt":"2008-07-26T01:54:01","guid":{"rendered":"http:\/\/www.allyngibson.net\/?p=1941"},"modified":"2008-07-25T20:54:01","modified_gmt":"2008-07-26T01:54:01","slug":"on-e-mail-inaccessibility","status":"publish","type":"post","link":"http:\/\/www.allyngibson.com\/?p=1941","title":{"rendered":"On E-Mail Inaccessibility"},"content":{"rendered":"<p>For the record, I love my e-mail client.<\/p>\n<p>I use <a href=\"http:\/\/www.ritlabs.com\/en\/products\/thebat\/\">The Bat<\/a>.  I discovered it, what seems like ten years ago, and didn&#8217;t begin to use it regularly (yes, finally abandoning Outlook Express) until about 2001.<\/p>\n<p>What I love about The Bat is that it works hard to be secure.  And that means that it&#8217;s pretty nasty with HTML formatted e-mails.<\/p>\n<p>Take, for instance, the e-mails I receive from GameStop with their weekly specials.<\/p>\n<p>The Bat doesn&#8217;t show me linked images, because they&#8217;re not attached in the e-mail.  Which is a good policy, sort of.  It&#8217;s easy on the recipient.  However, it&#8217;s also not secure, as it can 1) inject malicious code onto an unsuspecting user&#8217;s computer, and 2) an unscrupulous sender could use this to track his recipients.  The Bat simply doesn&#8217;t show the linked images; they may as well not even exist.<\/p>\n<p>At the same time, while The Bat can and does do HTML rendering in the preview pane, it doesn&#8217;t show anything <i>live<\/i>.  Nothing&#8217;s clickable, even if it&#8217;s supposed to be.<\/p>\n<p>So, take this GameStop e-mail.  What I get is this:<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.allyngibson.com\/graphics\/gamestop-email.gif\" width=\"300\" height=\"200\" \/><\/p>\n<p>Which is a whole lotta nuthin&#8217;. \ud83d\ude09<\/p>\n<p>Talk about inaccessibility!<\/p>\n<p>This e-mail doesn&#8217;t communicate to me.  To someone who uses a text-only e-mail client &mdash; and I used to use The Bat as exactly that, and there are people who only work in plain text &mdash; an e-mail like that is worse than useless.  It&#8217;s a <i>waste of time<\/i>.  It wastes bandwidth when it was downloaded.  It wastes the user&#8217;s time when it&#8217;s read (or rather, <i>not<\/i> read, because there&#8217;s nothing to <i>read<\/i>).<\/p>\n<p>And now it wastes <i>your<\/i> time, because you&#8217;ve just spent fifteen seconds reading this. \ud83d\ude09<\/p>\n<p>I realize that bells and whistles are where the Web is going.  E-mail hasn&#8217;t caught up with all the fun and fancy things webpages can do.  But for everyone who thinks that what e-mail needs is more HTML under the hood, I think about the millions of people sending text messages on cell phones.  Communication doesn&#8217;t <i>require<\/i> pictures.  Plain ASCII works quite well.  It&#8217;s not going anywhere.<\/p>\n<p>I really should send an unsubscribe message to the GameStop promo e-mails.  They&#8217;re not doing me any good.<\/p>\n<p>I&#8217;m not complaining about GameStop, mind you.  Their e-mail was simply a handy target for my ire. \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the record, I love my e-mail client. I use The Bat. I discovered it, what seems like ten years ago, and didn&#8217;t begin to use it regularly (yes, finally abandoning Outlook Express) until about 2001. What I love about The Bat is that it works hard to be secure. And that means that it&#8217;s<a class=\"more-link\" href=\"http:\/\/www.allyngibson.com\/?p=1941\">Continue reading <span class=\"screen-reader-text\">&#8220;On E-Mail Inaccessibility&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[441,4143,117],"class_list":["post-1941","post","type-post","status-publish","format-standard","hentry","category-video-games","tag-e-mail","tag-gamestop","tag-html","entry"],"_links":{"self":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/1941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1941"}],"version-history":[{"count":0,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/1941\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1941"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1941"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}