{"id":753,"date":"2006-05-13T17:38:28","date_gmt":"2006-05-13T22:38:28","guid":{"rendered":"http:\/\/www.allyngibson.net\/?p=753"},"modified":"2006-05-13T17:38:28","modified_gmt":"2006-05-13T22:38:28","slug":"on-customer-craziness","status":"publish","type":"post","link":"http:\/\/www.allyngibson.com\/?p=753","title":{"rendered":"On Customer Craziness"},"content":{"rendered":"<p>Two work anecdotes to share, both from customers who came in the store today.<\/p>\n<p>A woman came in early this morning.  &#8220;I need that new <i>Smackdown<\/i> game,&#8221; she said with an uncertain tone in her voice.  &#8220;<i>Smackdown versus Meat<\/i>.&#8221;<\/p>\n<p>&#8220;<i>Smackdown versus Meat<\/i>?&#8221; I repeated, not quite sure what I&#8217;d heard.  &#8220;Would you possibly mean <i>Smackdown versus Raw<\/i>?&#8221;<\/p>\n<p>&#8220;That&#8217;s it!&#8221; she exclaimed.<\/p>\n<p>Okay, someone had raw meat on the brain.<\/p>\n<p>The other craziness came later in the afternoon.<\/p>\n<p>A grandfather came in with his grandson.  The grandfather had an avuncular look to him&#8211;jowly, a little heavy, thinning hair, but a face I&#8217;d say had a happy look to it.  He brought me three games&#8211;<i>NBA Live 97<\/i> for the computer, and two games for the PlayStation 2, <i>NBA Live 06<\/i> and <i>Star Wars Episode III<\/i>.  &#8220;What&#8217;s the difference between these?&#8221; he asked.<\/p>\n<p>&#8220;This one,&#8221; I said, taking the <i>NBA Live 97<\/i>, &#8220;is a game for the computer, so you&#8217;d play that on a personal computer, while these other two&#8221;&#8211;pointing at the two PlayStation 2 games&#8211;&#8220;are game you&#8217;d play on your PlayStation 2 console.&#8221;<\/p>\n<p>&#8220;What&#8217;s that?&#8221; he asked.  &#8220;A PlayStation 2?&#8221;<\/p>\n<p>&#8220;It&#8217;s a video game console that connects to a television.&#8221;<\/p>\n<p>The customer turned to his grandson, who was standing about fifteen feet away playing the demo of <i>Major League Baseball 2K6<\/i> in the store&#8217;s XBox console.  &#8220;Josh!  What do you have at home?  Do you have a PlayStation 2?&#8221;<\/p>\n<p>The grandson, Josh, said nothing, intent on the baseball game.<\/p>\n<p>&#8220;Josh!  I&#8217;m talking to you!&#8221;  The more the grandfather yells, the more pronounced his Brooklyn accent becomes.<\/p>\n<p>Again, the grandson says nothing.<\/p>\n<p>&#8220;Yo, Josh,&#8221; I said loudly, attempting to get his attention, &#8220;what games do you have at home?  What do you play?&#8221;<\/p>\n<p>At last, he turns and looks at his grandfather and me.  &#8220;I&#8217;ve got the Mario baseball game&#8230;&#8221;<\/p>\n<p>&#8220;You&#8217;ve got a GameCube,&#8221; I said.<\/p>\n<p>&#8220;&#8230;and the Mario fighting game&#8230;&#8221;<\/p>\n<p><i>Super Smash Brothers<\/i>.  &#8220;That&#8217;s GameCube.&#8221;<\/p>\n<p>&#8220;&#8230;and <i>Mario Sunshine<\/i>&#8230;&#8221;<\/p>\n<p>&#8220;He&#8217;s got a GameCube,&#8221; I said to the grandfather, hoping that Josh would stop his list of games.<\/p>\n<p>But no, Josh continues reciting games.  I shook my head.  He would name a game, and it would be, like the others he&#8217;d named, a GameCube exclusive title, and I&#8217;d say quickly, &#8220;GameCube!&#8221;<\/p>\n<p>Eventually Josh ceased rattling off the names of the games he owned, and at that point I was able to help his grandfather find games for Josh&#8217;s console.  Even though Josh was pretty certain that his GameCube did not, in fact, work.<\/p>\n<p>Sigh.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two work anecdotes to share, both from customers who came in the store today. A woman came in early this morning. &#8220;I need that new Smackdown game,&#8221; she said with an uncertain tone in her voice. &#8220;Smackdown versus Meat.&#8221; &#8220;Smackdown versus Meat?&#8221; I repeated, not quite sure what I&#8217;d heard. &#8220;Would you possibly mean Smackdown<a class=\"more-link\" href=\"http:\/\/www.allyngibson.com\/?p=753\">Continue reading <span class=\"screen-reader-text\">&#8220;On Customer Craziness&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[229],"tags":[228,1085,4124],"class_list":["post-753","post","type-post","status-publish","format-standard","hentry","category-work","tag-eb-games","tag-gamecube","tag-work","entry"],"_links":{"self":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=753"}],"version-history":[{"count":0,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=\/wp\/v2\/posts\/753\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=753"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.allyngibson.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}