Things That Make You Go "Hunh?"

Try this one on. Roll it around the mind for a moment.

A customer calls. He’s having a problem with his GameCube, specificially with the power supply. It’s burned out, and he wants a replacement.

We don’t sell replacement power supplies. The only place I know to get them is direct from Nintendo. I recommend that the customer give Nintendo a call or visit their website–they would be happy to sell him another power supply.

He tells me he had called Nintendo. He didn’t want to pay the thirty-odd dollars they charged, after factoring in shipping.

I said I thought that sounded like a fair price for what the power supply did.

Would I take the system back in trade? he asked.

Because it had a bad power supply I could take it back, but as a broken or incomplete system, I replied. I could give him thirty dollars toward another GameCube if he were interested.

How much would that make a new GameCube with the trade-in credit? Seventy, plus tax. For a pre-played system, forty, plus tax.

He said he would think about that–it sounded better to him than buying a new power supply from Nintendo. He rang off.

The guy was willing to pay seventy dollars to replace a piece he could buy for thirty. Some things in this world just don’t make sense.

Published by Allyn

A writer, editor, journalist, sometimes coder, occasional historian, and all-around scholar, Allyn Gibson is the writer for Diamond Comic Distributors' monthly PREVIEWS catalog, used by comic book shops and throughout the comics industry, and the editor for its monthly order forms. In his over ten years in the industry, Allyn has interviewed comics creators and pop culture celebrities, covered conventions, analyzed industry revenue trends, and written copy for comics, toys, and other pop culture merchandise. Allyn is also known for his short fiction (including the Star Trek story "Make-Believe,"the Doctor Who short story "The Spindle of Necessity," and the ReDeus story "The Ginger Kid"). Allyn has been blogging regularly with WordPress since 2004.

One thought on “Things That Make You Go "Hunh?"

  1. Well… that’s $30, plus the weird screwdriver, plus labor, plus the risk of screwing something else up. Between those, springing for the used one instead for $10 more isn’t that bad of a trade if the used system is still in good condition.

    That said, I’m surprised that a piece of Nintendo hardware died like that; I thought they were pretty darn near immortal. :p

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